Ordering Information
Step 1 – Submit Your Order
Complete and submit the contact form below. If you have any questions, email us at sales@cgcraftworks.com.
If you are not inquiring about firearm work, simply contact us — we’ll discuss your needs, help source items if needed, and organize your personalization process. You may disregard the firearm shipping instructions in the steps below.
Step 2 – Shipping Instructions (Firearms Only)
After contacting us, we’ll confirm the scope of work, cost, and timeline. Once prompted, ship your item(s) along with a copy of your driver’s license (with current address).
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Please use signature required service and insure your package for its full value. We are not responsible for lost or stolen items.
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Check with your carrier regarding their policies on shipping firearms.
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If you’re using a dealer, we will provide a copy of our partner FFL (Buck Arms Co.) by email.
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Local customers may arrange drop-off at our shop by messaging us ahead of time to schedule availability.
Step 3 – Order Processing
Once your item arrives, it is placed in our production queue. If we have questions, we will contact you before starting work. Lead times for stippling and engraving are typically 3–4 weeks from the date your item is received, though times may vary depending on workload.
Step 4 – Pricing & Payment
Please see our Services page for most pricing details. If you need a service not listed, we can provide a quote by email. The agreed-upon scope of work and cost will be confirmed before you are asked to ship your item.
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A 50% deposit is required to secure your spot in the production queue.
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We accept payments via QuickBooks. Once your order is complete, we’ll email you a secure payment link for the remaining balance.
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Preferred payment is ACH, but credit cards are accepted (with a processing fee).
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The shipping address must match the billing address of your payment method for security.
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Certified/cashier’s checks or money orders are also accepted and may be included with your item when shipped.
All firearm work is performed on-site at our licensed FFL partner, Buck Arms Co. Some carriers may require an FFL copy for firearm shipments — we will provide one by email if needed. Be sure to include a copy of your driver’s license with current address inside your package so we can contact you if questions arise.
Ship To:
Buck Arms Co. – Full address will be provided once your order is confirmed.
Contact Form
Step 1
At CG Design & Craftworks, we look forward to helping bring your dream items to life.
Thank you for your interest in our business — we’re excited for the opportunity to work with you and create something truly unique.
